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Party Bus Rentals Amarillo, Texas

There’s no easier way to book a party bus rental in Amarillo than with Amarillo Party Bus Company! We’re a leading party bus company serving Amarillo, Canyon, Lubbock, Midland/ Odessa, and the entire Texas Panhandle region—so you can always count on us for reliable, comfortable, and fully customized group transportation anywhere in West Texas. Whether you’re planning a night out on Polk Street, a wedding at The Venue at 400, a corporate event downtown, or a trip to Cadillac Ranch, our team will make sure you get the perfect vehicle at the best price. Call us anytime at 432-247-0930 to get an instant quote and speak with one of our reservation specialists today!

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We Have An Experienced Reservation Team Available 24/7/365

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We've Been Providing Party Buses In Amarillo For 15+ Years

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We Have The Largest Party Bus Fleet In Amarillo Fitting 10-50 People

A few of the companies Amarillo Party Bus Company has worked with

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Who is Amarillo Party Bus Company?

The Amarillo Party Bus Company team is your #1 choice for party bus rentals in Amarillo because we put your needs first—every time. We’ve been serving groups across Texas for over a decade, and we know how to deliver the kind of customer service that keeps people coming back. When you call us, you’ll get a real person who cares about making your trip a success—not just another voice reading from a script. We’ll listen to your itinerary, help you choose the right vehicle, and make sure you get exactly what you need at a price you can afford. And if you have any questions or concerns along the way, our 24/7 support line is always available to help.

 

We proudly serve every neighborhood and suburb in the Amarillo area, including Wolflin, Sleepy Hollow, The Colonies, Belmar, Puckett, Ridgecrest, and more. Need transportation to or from Canyon, Bushland, or even Lubbock? We can do that too! No destination is too far or too difficult for our experienced team.

amarillo 20 passenger party bus

The Most Modern Party Bus Rentals In Amarillo, Texas

$185–$300+ per hour Exterior of Charter Bus Company Amarillo's 14 Passenger Sprinter Limousine in Amarillo Interior of Charter Bus Company Amarillo's 14 Passenger Sprinter Limousine in Amarillo

14 Passenger Sprinter Limousine

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$240–$300+ per hour Exterior of Charter Bus Company Amarillo's 15 Passenger Party Bus in Amarillo Interior of Charter Bus Company Amarillo's 15 Passenger Party Bus in Amarillo

15 Passenger Party Bus

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$240–$300+ per hour Exterior of Charter Bus Company Amarillo's 18 Passenger Party Bus in Amarillo Interior of Charter Bus Company Amarillo's 18 Passenger Party Bus in Amarillo

18 Passenger Party Bus

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$235–$310+ per hour Exterior of Charter Bus Company Amarillo's 20 Passenger Party Bus in Amarillo Interior of Charter Bus Company Amarillo's 20 Passenger Party Bus in Amarillo

20 Passenger Party Bus

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$250–$320+ per hour Exterior of Charter Bus Company Amarillo's 25 Passenger Party Bus in Amarillo Interior of Charter Bus Company Amarillo's 25 Passenger Party Bus in Amarillo

25 Passenger Party Bus

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$260–$330+ per hour Exterior of Charter Bus Company Amarillo's 28 Passenger Party Bus in Amarillo Interior of Charter Bus Company Amarillo's 28 Passenger Party Bus in Amarillo

28 Passenger Party Bus

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$280–$360+ per hour Exterior of Charter Bus Company Amarillo's 30 Passenger Party Bus in Amarillo Interior of Charter Bus Company Amarillo's 30 Passenger Party Bus in Amarillo

30 Passenger Party Bus

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$280–$360+ per hour Exterior of Charter Bus Company Amarillo's 40 Passenger Party Bus in Amarillo Interior of Charter Bus Company Amarillo's 40 Passenger Party Bus in Amarillo

40 Passenger Party Bus

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$300–$420+ per hour Exterior of Charter Bus Company Amarillo's 50 Passenger Party Bus in Amarillo Interior of Charter Bus Company Amarillo's 50 Passenger Party Bus in Amarillo

50 Passenger Party Bus

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$114 – $244+ per hour 20 Passenger Minibus 20 Passenger Minibus Interior

15-35 Passenger Minibus

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$159 – $359+ per hour 50 Passenger Charter Bus 50 Passenger Charter Bus Interior

40-56 Passenger Charter Bus

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Party Bus Services We Offer in Amarillo, Texas

Sporting Event Transportation in Amarillo

amarillo sporting event transportation

Game day just got easier with a sporting event party bus rental in Amarillo! Skip the hassle of coordinating carpools, navigating traffic, and finding parking by booking a private party bus instead. Whether you’re heading to Hodgetown to cheer on the Sod Poodles, catching a WTAMU Buffs game at Bain-Schaeffer Buffalo Stadium, or traveling out of town for an away matchup, you’ll love having a comfortable, climate-controlled vehicle with room for your entire group. Store coolers, grills, and tailgating gear in the spacious storage compartments, then relax with reclining seats, flat-screen TVs, and Bluetooth sound systems perfect for pre-game hype playlists. With a driver handling all the transportation logistics, you can focus on supporting your team and enjoying the action!

amarillo sporting event transportation
amarillo wedding transportation

Wedding Transportation & Shuttle Service in Amarillo

amarillo wedding transportation

Planning a wedding in Amarillo? Let Amarillo Party Bus Company handle all of your transportation logistics so you can focus on celebrating with friends and family! We specialize in providing private, comfortable, and fully customized shuttle services for weddings of all sizes. Whether you’re hosting your ceremony at Starlight Canyon, The Bowery Warehouse, or any other local venue, we’ll make sure every guest arrives on time. Need a ride between the hotel block and reception? We’ll set up a continuous loop so no one has to worry about parking or designated drivers. And if you’re planning a bachelor or bachelorette party on Polk Street or a rehearsal dinner downtown, our party buses are perfect for keeping the whole crew together while the party moves from one stop to the next.

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Corporate Event Transportation in Amarillo

amarillo corporate transportation

When it comes to corporate transportation in Amarillo, Amarillo Party Bus Company is the name businesses trust. We provide reliable, professional, and fully customized shuttle services for events of all sizes—from small team meetings to large-scale conferences and everything in between. Need a party bus rental in Amarillo for your next company outing? We’ll make sure your employees arrive together and on time, whether you’re hosting an event at the Amarillo Civic Center, a training session at your office, or a client dinner downtown. Our fleet includes vehicles with comfortable seating, Wi-Fi, power outlets, and more, so your team can stay productive on the road. We also offer daily commuter shuttles, airport transfers, and out-of-town service to destinations across Texas.

amarillo corporate transportation
amarillo prom party bus rentals

Homecoming & Prom Party Bus Rentals in Amarillo

amarillo prom party bus rentals

Give your students a night to remember with a party bus rental in Amarillo for prom, homecoming, or any school dance! Perfect for groups from Amarillo High, Tascosa, Caprock, or Randall, our party buses keep everyone together and comfortably while traveling to dinner, the dance venue, and after-parties. Enjoy amenities like leather seats, color-changing LED lights, Bluetooth sound systems, and flat-screen TVs. Parents and chaperones can rest easy knowing that no one will be driving themselves or getting separated from the group. We also provide transportation for homecoming events, winter formals, and other special occasions throughout the school year.

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Private Event Transportation Services in Amarillo

amarillo private event transportation

Hosting a private event? Make transportation the easiest part of your plans by booking a party bus rental in Amarillo from Amarillo Party Bus Company! We provide custom, door-to-door service for any kind of gathering, including birthday parties, bachelor/bachelorette celebrations, concerts, sporting events, casino trips, and more. Hit the town with friends and never worry about parking or designated drivers—your bus keeps everyone together and comfortably while the party continues on the road. Heading out of town? We’ll take you to Dallas, OKC, or anywhere else you want to go. With flexible packages, modern vehicles, and 24/7 availability, it’s no wonder we’re the top choice for private event transportation in Amarillo.

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amarillo airport shuttles

Airport Shuttles & Transportation in Amarillo

amarillo airport shuttles

Flying into or out of Rick Husband Amarillo International Airport (AMA) with a group? Book a private airport shuttle in Amarillo and skip the hassle of taxis, rideshares, or rental cars. We provide fast, reliable, and affordable ground transportation to and from AMA for travelers of any size—including corporate groups, sports teams, wedding parties, and school trips. Our fleet includes everything from minibuses and sprinter vans to full-size charter buses and party buses, so you can easily accommodate passengers plus luggage. Heading out of town? We also serve regional airports in Lubbock, Dallas, Oklahoma City, and more.

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Birthday, Sweet 16, & Quinceañera Party Bus Rentals in Amarillo

amarillo bus rentals for birthday sweet 16

Make your next birthday celebration one to remember with a party bus rental in Amarillo from Amarillo Party Bus Company! Perfect for groups of any size, our party buses are ideal for bar crawls downtown, dinners at your favorite restaurant, or even a trip out of town to Palo Duro Canyon or Cadillac Ranch. Planning a sweet 16 or quinceañera? Give your teen the VIP treatment with a party bus rental in Amarillo! We’ll make sure all their friends arrive together and on time, whether you’re hosting the event at your home, a banquet hall, or another venue around town. Parents can rest easy knowing that everyone will be accounted for and no one will be driving themselves.

amarillo bus rentals for birthday sweet 16
amarillo winery tour and pub crawl

Winery Tour & Pub Crawl Transportation in Amarillo

amarillo winery tour and pub crawl

Plan the ultimate winery tour or pub crawl with a party bus rental in Amarillo! Gather your friends and hit all your favorite spots without worrying about parking, traffic, or finding a designated driver. Perfect for bachelor/bachelorette parties, birthday celebrations, or just a fun weekend outing, our party buses keep everyone together and the energy high between stops. Customize your itinerary with visits to local breweries like Pondaseta Brewing Co. and Six Car Pub & Brewery, distilleries such as Still Austin Whiskey Co., or nearby wineries including Bar Z Winery and Winery on the Creek. Heading out of town? We can take you to Lubbock’s wine country, the breweries of Downtown Amarillo, or even organize a multi-city crawl. With comfortable seating, powerful sound systems, and room for coolers or cases of wine, this is the best way to experience Amarillo’s craft beverage scene.

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Bachelor & Bachelorette Transportation in Amarillo

amarillo bachelor and bachelorette party bus rentals

Give the bride or groom a sendoff they’ll never forget with a party bus rental in Amarillo for their bachelor or bachelorette party! Hit all the hottest bars and clubs downtown, plan a spa day or golf outing, or even take a trip out of town—our buses can do it all. With room for everyone to ride together, you won’t have to worry about splitting into multiple cars or designating a driver. Instead, you can keep the party going between stops with music, drinks, and dancing right on the bus. It’s the most fun and convenient way to celebrate your last night of freedom!

amarillo bachelor and bachelorette party bus rentals
amarillo concert transportation

Concert Transportation & Shuttles in Amarillo

amarillo concert transportation

Skip the parking nightmare and ride together with a party bus rental in Amarillo to your next concert or music festival! Perfect for groups heading to shows at the Amarillo Civic Center, Starlight Ranch, or even out-of-town events in Lubbock and Dallas, our party buses keep everyone together and the energy high before and after the show. Bring your own drinks, play your favorite playlists through the sound system, and avoid the hassle of coordinating multiple cars or finding a designated driver. With room for all your friends and flexible packages that fit any budget, it’s the best way to travel to live music events in and around Amarillo.

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Amarillo Party Bus Rental Prices

Type of Bus Cost Per Hour Weekdays Cost Per Hour Weekends Cost Per Day
10 Passenger Sprinter Party Bus $185–$300+ $225–$350+ $1,480–$2,800
12 Passenger Sprinter Limo $185–$300+ $225–$350+ $1,480–$2,800
14 Passenger Sprinter Limousine $185–$300+ $235–$355+ $1,480–$2,840
15 Passenger Sprinter Party Bus $185–$300+ $235–$355+ $1,480–$2,840
16 Passenger Party Bus $190–$310+ $235–$355+ $1,520–$2,840
18 Passenger Limo Bus $240–$300+ $260–$355+ $1,920–$2,840
20 Passenger Party Bus $235–$310+ $300–$355+ $1,880–$2,840
24 Passenger Limousine Bus $250–$320+ $285–$355+ $2,000–$2,840
25 Passenger Party Bus $250–$320+ $285–$355+ $2,000–$2,840
28 Passenger Limousine Bus $260–$330+ $285–$360+ $2,080–$2,880
30 Passenger Party Bus $280–$360+ $300–$400+ $2,240–$3,200
35 Passenger Limo Bus $280–$360+ $300–$420+ $2,240–$3,360
40 Passenger Party Bus $300–$400+ $325–$450+ $2,400–$3,600
45 Passenger Party Bus $300–$400+ $325–$450+ $2,400–$3,600
50 Passenger Party Bus $300–$420+ $325–$475+ $2,400–$3,800
15-35 Passenger Minibus $120 – $250+ $150 – $300+ $1,200 – $2,200
40-56 Passenger Charter Bus $150 – $350+ $170 – $375+ $1,300 – $2,700

Please note, the above rates are estimated pricing and exact party bus prices in Amarillo, Texas will vary depending on the details of your trip. To get accurate pricing, please use our online quote tool or call 432-247-0930. Our customer care team is available 24/7 and will work with you to get you the best possible rates and vehicles for your trip.

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Our Amarillo Customer Reviews

sawyer h

Sawyer H.

Midland Party Bus Company was the best decision we made for our wedding! We had guests coming in from all over Texas, and they handled every pickup perfectly. The driver was so friendly and kept everyone on schedule. Highly recommend!

camila r

Camila R.

I have used Midland Party Bus Company for multiple events and they never disappoint! Buses are clean, drivers are friendly, and customer service is top-notch. They handled our wedding transportation perfectly. Highly recommend for any group travel needs! Five stars!

xavier d

Xavier D.

Midland Party Bus Company was easy to work with, great at communication and made our son’s wedding transportation stress-free! We booked a 20-passenger party bus to shuttle guests between the hotel and venue, and everyone loved it. The bus was clean, comfortable, and arrived on time. Will definitely use them again!

riley m

Riley M.

If you are going to book a party bus in Midland, book it with Midland Party Bus Company! We used them for our son’s wedding and they were amazing. The driver was on time, the bus was clean and comfortable, and the price was very reasonable. I would definitely use them again!

Top Party Bus Destination in Amarillo

Amarillo Party Bus Company provides quality party bus rentals in Amarillo to any destination in the Texas Panhandle! We’re here to help you plan the perfect group trip to local landmarks like Cadillac Ranch, Palo Duro Canyon, and Hodgetown Stadium, or even book a party bus from Amarillo to Dallas, Lubbock, or Oklahoma City for a special event. With our 24/7 reservation team, you can easily get a quote, customize your itinerary, and choose the right vehicle for your budget.


Cadillac Ranch is one of Amarillo’s most iconic attractions—but it’s not exactly easy to get to with a big group. Located about 10 miles west of downtown along I-40, this roadside art installation has limited parking and no public transit access. If you’re traveling with students, coworkers, or friends, a party bus is the best way to keep everyone together and avoid traffic hassles. Your driver will handle the highway exit, drop you off curbside for photos, and get you back on the road without anyone missing the bus—or their chance to spray-paint a Cadillac.

Palo Duro Canyon State Park is a must-see destination for anyone visiting Amarillo—but getting there isn’t simple. The park is located about 30 miles southeast of the city, and the drive involves navigating rural highways and steep canyon roads. Parking lots fill up quickly on weekends, and cell service is spotty throughout the area. Booking a party bus solves all of these problems: you’ll have a driver handling the route, a comfortable seat waiting after your hike, and no need to worry about losing track of your group. It’s the easiest way to experience Texas’s second-largest canyon.

Hodgetown Stadium is Amarillo’s go-to venue for minor league baseball, concerts, and community events—but getting there isn’t always easy. Located in the heart of downtown, the stadium is surrounded by one-way streets, limited parking garages, and metered spots that fill up fast on game days. If you’re attending a Sod Poodles game or special event with a large group, a party bus rental in Amarillo is the best way to keep everyone together and avoid the hassle of finding multiple parking spaces. Your driver can drop you off curbside before the first pitch and handle all the post-game traffic while you relax with friends.

The Amarillo Civic Center Complex hosts some of the biggest events in the Texas Panhandle—including concerts, rodeos, trade shows, and sporting tournaments—but getting there with a large group can be challenging. Downtown traffic, limited surface parking, and crowded sidewalks make it difficult to keep everyone together and on schedule. That’s why so many local organizations choose party bus transportation for their biggest outings. You’ll get a comfortable ride with room for coolers, banners, or display materials, plus curbside drop-off and pickup at any entrance. It’s the easiest way to attend—or host—an event at the Civic Center.

The Big Texan Steak Ranch is one of Amarillo’s most popular—and most notorious—dining destinations. Famous for its 72-ounce steak challenge, this restaurant attracts tourists, bachelor parties, and corporate groups from all over the country. But if you’re planning to eat—or drink—like a true Texan, you’ll need a comfortable way to get back to your hotel. That’s where a party bus comes in handy. You can pre-game on the way over, attempt the steak challenge with your friends cheering you on, and enjoy a few beers without worrying about who’s driving home. It’s the ultimate way to experience a legendary Texas roadhouse.

Amarillo’s Sixth Street Historic District is the heart of the city’s nightlife scene—but it’s not easy to navigate with a large group. Located along a stretch of old Route 66, this area is packed with bars, restaurants, and live music venues that draw big crowds on weekends. Street parking is limited, rideshare prices surge after midnight, and designated drivers are hard to come by. That’s why so many people book party buses for their night out on Sixth Street. You can pre-game on the way downtown, hit multiple venues without splitting up your group, and enjoy a comfortable ride home at the end of the night.

Wonderland Amusement Park is a classic summer destination for families, youth groups, and company picnics—but getting there isn’t always easy. Located inside Thompson Memorial Park, the amusement park has limited parking that fills up quickly on weekends and holidays. If you’re bringing a large group, you’ll either have to arrive hours early or park far away from the entrance. A party bus solves this problem by keeping everyone together and providing door-to-door transportation. You can store coolers and picnic supplies in the luggage compartment, relax in a comfortable seat after a long day of rides, and avoid the hassle of finding multiple parking spaces.

The Amarillo Zoo is a favorite destination for school field trips, birthday parties, and family outings—but organizing transportation for a large group can be a challenge. Located inside Thompson Memorial Park, the zoo has limited parking and no direct access via public transit. Coordinating multiple carpool vehicles often leads to staggered arrival times and missed tour reservations. Booking a party bus ensures that your entire group arrives together and on schedule. You’ll have plenty of storage space for backpacks and lunches, and you can even watch a wildlife documentary on the way to get everyone excited for the visit.

Amarillo is a major stop along historic Route 66, making it the perfect starting point for a classic American road trip. But if you’re traveling with a group, piling into separate cars isn’t just inconvenient—it’s expensive and exhausting. A party bus rental allows your entire group to travel together, split costs evenly, and enjoy the scenery without worrying about who’s driving. Plus, you can customize your itinerary to include iconic Route 66 attractions like Cadillac Ranch, the Midpoint Café in Adrian, and the U-Drop Inn in Shamrock. With comfortable seating, onboard entertainment, and room for luggage, a party bus is the ultimate way to experience the Mother Road.

Downtown Amarillo has seen a resurgence in recent years, with new bars, restaurants, and music venues opening alongside longtime favorites. But navigating the downtown area with a large group can be tricky—especially if you plan to hit multiple spots in one night. Parking is limited, and someone always gets stuck as the designated driver. Booking a party bus eliminates these issues by keeping your entire group together and providing door-to-door service to every destination on your list. You can pre-game on the way downtown, store drinks and snacks onboard, and cap off the night with a comfortable ride home.

Learn More About Amarillo Party Bus Company

Amarillo Party Bus Company offers one of the most versatile and modern fleets in the region, including party buses, minibuses, sprinter vans, and full-size charter buses that can seat anywhere from 10 to 56 passengers. Our party buses are available in multiple sizes—small (10–20 passengers), medium (20–35 passengers), and large (up to 50 passengers)—so you can easily find the right vehicle for your group. We also offer minibuses (15–35 passengers), sprinter vans (up to 14 passengers), and full-size charter buses (40–56 passengers) to accommodate groups of any size. Every vehicle comes loaded with amenities like wraparound leather seating, Bluetooth sound systems, LED lighting, flat-screen TVs, and more.

Amarillo Party Bus Company proudly serves all of Amarillo—including downtown, Wolflin, Soncy, and the Medical District—as well as nearby cities like Canyon, Bushland, Hereford, Dumas, Borger, Pampa, and Dalhart. We regularly provide service to West Texas destinations such as Lubbock, Midland/Odessa, and even Dallas/ Fort Worth, making us the perfect choice for any out-of-town trip. No matter where your event is taking place, we’ll get you there on time.

 

We also serve major cities across Texas—including Odessa, San Angelo, Lubbock, Abilene, Fort Worth, El Paso, Denton, Lewisville, and Killeen—so you can easily book a bus to any destination statewide.

Every party bus rental from Amarillo Party Bus Company comes fully loaded with the best amenities in the industry, including wraparound leather seating, Bluetooth/AUX sound systems, LED and laser lighting, flat-screen TVs, mini bars with coolers, hardwood floors, fiber optic stainless ceiling, and sometimes a restroom on larger buses. You’ll also get powerful air conditioning, tinted windows for privacy, and optional Wi-Fi so you can stay connected on the road. If you need something specific, just ask—we’ll make sure your bus has everything you need to keep the party going.

Amarillo Party Bus Company provides party bus rentals in Amarillo for every type of group and event—including weddings, bachelor/bachelorette parties, birthday celebrations, corporate events, sporting events, concerts, and more. We regularly work with local schools, churches, businesses, and nonprofit organizations to provide reliable transportation for any occasion. Whether you’re heading to a game at Hodgetown Stadium, a concert at the Amarillo Civic Center, or a wedding at a venue in Canyon or Palo Duro Canyon, we’ll make sure your group gets there on time.

The cost to rent a party bus in Amarillo typically ranges from $170 to $400+ per hour on weekdays and $190 to $500+ per hour on weekends, with daily rates running between $1,800 and $3,800+ depending on the size of the vehicle and length of the trip. Larger vehicles like full-size charter buses or 50-passenger party buses will be at the higher end of the spectrum, while smaller minibuses and sprinter vans are more affordable options. Final pricing is always based on your exact itinerary, so contact us today for a personalized quote.

Several factors can affect the price of your party bus rental in Amarillo, including the size and type of vehicle you choose, the length of your trip, the time of year, and any special events or festivals happening in the area. For example, rates may be higher during peak travel seasons like summer vacation or around major events like the Tri-State Fair & Rodeo or Amarillo Sod Poodles games at Hodgetown Stadium. Additional charges may apply for tolls, parking, or extended wait times.

Amarillo Party Bus Company is one of the most trusted names in the transportation industry, with over 15 years of experience providing party bus rentals to groups of all sizes. We’ve worked with everyone from Fortune 500 companies and professional sports teams to brides, grooms, and students planning their first big trip. Our commitment to customer service is unmatched—we offer 24/7 support, flexible payment options, and some of the best vehicles in the business. When you book with Amarillo Party Bus Company, you’re getting a company that will go above and beyond to make sure your trip is perfect from start to finish.

We recommend booking your party bus rental at least three to six months in advance to ensure availability and secure the best rates—especially if your trip falls during a busy season like spring break, summer vacation, or around major events like the Tri-State Fair & Rodeo and Amarillo Sod Poodles games. Last-minute bookings are possible, but selection may be limited and prices can be higher due to demand. Once you have your date and basic itinerary set, contact us right away to get a quote and lock in your reservation—it’s always better to book early!

Yes, we require a non-refundable deposit at the time of booking to secure your reservation. The exact amount will be specified in your contract and applied toward the total cost of your rental. Full payment is due prior to the start of your trip—no exceptions. You can pay by credit card, ACH transfer, or check. If you need to cancel or reschedule, please contact us as soon as possible; cancellation fees may apply. Detailed payment terms will be included in your reservation agreement.

Your quote includes the base rental rate for your bus and driver, plus any applicable taxes and standard gratuity. Additional expenses such as tolls, driver accommodations for overnight trips, cleaning fees, and parking passes are not included and will be billed separately. For example, parking passes at Hodgetown Stadium typically cost $25–$50 depending on the event, while venue parking at the Amarillo Civic Center ranges from $10–$20 per vehicle. A standard gratuity is included in your quote. Any additional gratuity is at your discretion. You will receive a detailed invoice breaking down all charges prior to your trip.

Getting a quote from Amarillo Party Bus Company is fast and easy—just call our 24/7 reservation line at 432-247-0930 or fill out the online form on our website with your trip details. Be sure to include your pickup location, destination, number of passengers, travel dates, and any special requests so we can provide an accurate estimate. Once we receive your information, we’ll send you a personalized quote within minutes. If you’re ready to book, you can complete the reservation process online or over the phone.